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The Quiet Power of a Chamber of Commerce and Visitor Bureau

Chamber

Supporting business. Welcoming visitors. Strengthening community.

There are some people in a community whose work is easy to see, and there are others whose work is everywhere, even if most people do not always realize it.

Our current Chamber of Commerce and Visitor Bureau Director, Stephanie Ware, is one of those people.

If there is an early morning meeting, Stephanie is there. If there is an evening event, Stephanie is there. If there is a weekend festival, ribbon cutting, community celebration, business gathering, planning session, visitor question, volunteer need, last-minute problem, or unexpected opportunity, there is a good chance Stephanie is involved somehow.

She is up early. She stays late. She works nights. She works weekends. She answers messages, solves problems, encourages business owners, welcomes visitors, organizes details, promotes our area, and keeps showing up in ways that most people never fully see.

And with Stephanie, it is also fair to say it is a package deal with her husband, Rick.

Rick is often there too. Helping. Supporting. Setting up. Tearing down. Filling gaps. Being present. Doing the quiet work that makes public events and community efforts possible. Behind many good things in a community, there are people who simply decide to be useful. Stephanie and Rick are those kinds of people.

That matters because a strong Chamber of Commerce and Visitor Bureau is not just an office, a title, a logo, or a calendar of events. It is a force multiplier for the community.

At its best, a chamber connects people who may not otherwise find each other. It gives small businesses a place to belong. It helps entrepreneurs feel less alone. It celebrates milestones that might otherwise go unnoticed. It creates opportunities for business owners, nonprofit leaders, local government, schools, volunteers, and residents to work together around shared goals.

That kind of connection does not happen by accident.

It takes coordination. It takes trust. It takes communication. It takes someone willing to make the phone call, send the reminder, organize the meeting, invite the new business owner, promote the event, thank the volunteer, and keep moving things forward when everyone else is busy with their own lives and work.

Chamber

A Chamber of Commerce helps build the local economy from the inside out. It advocates for businesses, but it also helps businesses become better connected to the place they serve. It reminds us that local commerce is not just about transactions. It is about relationships.

When a new business opens, the chamber helps introduce it to the community. When an existing business grows, the chamber helps celebrate it. When challenges arise, the chamber can help convene the right people. When opportunities appear, the chamber can help turn scattered interest into organized action.

That is especially important in a smaller community.

In large cities, people may assume visibility happens naturally. In communities like ours, visibility often has to be built intentionally. Local businesses do not always have large marketing departments. Events do not promote themselves. Visitors do not automatically know where to eat, shop, stay, explore, or spend their time. Someone has to tell the story of the place.

That is where the visitor bureau side of the work becomes so important.

A visitor bureau helps people see what we sometimes take for granted. The lake. The trails. The downtowns. The shops. The restaurants. The events. The history. The people. The small-town charm. The natural beauty. The reasons someone would choose to come here, stay here, return here, or eventually make this place their home.

Tourism is not just about visitors passing through. It supports restaurants, shops, lodging, attractions, events, and local jobs. It introduces people to our community. It brings energy into our local economy. It creates first impressions that can become lasting relationships.

A good visitor bureau does more than advertise a place. It helps shape how a place is experienced.

And a good chamber does more than support business. It helps shape how a community works together.

That is the real value.

The chamber and visitor bureau sit at the intersection of business, tourism, community pride, economic development, volunteerism, and local identity. They help answer some important questions.

Who are we?

What do we have to offer?

How do we support the people building businesses here?

How do we welcome people who visit here?

How do we create momentum without losing the character that makes this place special?

Those questions require more than a strategic plan. They require people who care enough to do the daily work.

The value of a chamber is often found in the details. The introductions made quietly. The event promoted one more time. The business owner encouraged at the right moment. The visitor pointed in the right direction. The volunteer thanked. The sponsor recognized. The community partner included. The tradition preserved. The new idea given room to grow.

Much of that work is not glamorous. It is not always visible. It does not always come with applause.

But communities are built on that kind of work.

They are built by people willing to carry the clipboard, unlock the door, check the weather, answer the email, welcome the guest, solve the problem, and stay until the last chair is put away.

That is why leadership in a chamber and visitor bureau matters so much. The person in that role becomes part organizer, part promoter, part problem solver, part encourager, part ambassador, and part community glue.

Stephanie Ware does that work with heart, energy, and consistency. Rick’s steady support only reinforces what many people already know. Their service to this community is not occasional. It is woven into the rhythm of how they live.

And we are better because of it.

Chamber

A strong Chamber of Commerce and Visitor Bureau helps a community believe in itself. It reminds us to shop local, show up, invite others in, celebrate progress, support one another, and tell our story well.

It helps turn a collection of businesses, organizations, events, and attractions into something more connected.

It helps make a place feel like a community.

That kind of work deserves our attention. It deserves our support. It deserves our gratitude.

Because when a chamber is strong, the community is stronger.

And when the people leading it are as committed as Stephanie and Rick Ware, we should not take that for granted.


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Brent is the Managing Partner of CatchMark Technologies and a seasoned technologist with over 25 years of experience in IT leadership, cybersecurity, and technical operations. He began his career serving in the U.S. Army, where he worked extensively with electronics—laying the foundation for his lifelong passion for technology and problem-solving. Brent holds a Certified Information Systems Security Professional (CISSP) certification and currently leads CatchMark’s Cybersecurity and Tech Support teams. Known for his strategic thinking and hands-on expertise, he excels in guiding secure, scalable solutions and driving innovation across complex technical environments.

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